Encrypted NAS recovery

We are continuing research of capabilities of protected/encrypted NAS recovery of devices from different vendors. So far we can provide data recovery services for the following types of protected/encrypted storages:

• Buffalo Terastation full disk encryption. When it is required to recover lost/deleted data or access data after hardware/firmware failure, we are able to recover lost encryption key that is required to decrypt the storage with UFS Explorer Professional Recovery or Linux dmcrypt.
• QNAP full disk encryption. The NAS uses vendor-specific procedure to enhance security of LUKS encryption password. Using password and NAS-specific data, we are able to recover encryption key that is required to decrypt the storage with UFS Explorer Professional Recovery.
• Drobo password-protected NAS. For purposes of lost data recovery or recovery after NAS failure, it is possible to bypass password protection and recover data directly from "Beyond RAID".
• Certain LUKS enabled NAS. Many popular NAS use standard (unchanged) LUKS encryption that is compatible with Linux and UFS Explorer Professional Recovery software. To recover data from this kind of NAS you will only need "administrator" (data access) password to be provided.

If you are interested in assistance with protected/encrypted NAS recovery, please, request our services via general contact form.

Data recovery from Drobo NAS/DAS/iSCSI

We are glad to announce support of data recovery services from Drobo storage devices. Our recent researches on "Beyond RAID" technology now allow supporting lost data recovery from most known Drobo models, including NAS devices, DAS configurations, iSCSI configurations. This also includes support of multi-LUN and mixed storages.

 

Cases that can be covered include "bricked" NAS after failed firmware update, different NAS failures during rebuild, partial RAID metadata loss, drive failures etc. Support of "Beyond RAID" redundancy allows recovering data even from incomplete set of drives (if RAID redundancy allows this).

 

Drobo recovery is only available as "remote recovery service" at fixed price 100..250 Euro per RAID component in initial configuration (lower price is applicable for simply "bricked" NAS after firmware or hardware failure).

 

The service can be requested via general contact form. The data recovery service fee is only applicable for successfully completed data recovery and there are no "analysis" or "attempt" fees.

Major update: version 5.16

Starting from version 5.16 the software now preserves file creation and file modification dates from original file system as well as from virtually reconstructed file system after data recovery scan.

These dates also appeared in file system object properties dialog as object attributes.

 

In Professional Recovery software edition there are implemented as standard few additional RAID configurations:

 

RAID 1E - "shifted stripe" configuration

 

 

1. Sample of RAID 1E pattern with "shifted stripe" on 5 disks



 

This configuration has 1 drive of guaranteed redundancy and can be built using 3 disks and more.

 

 

RAID 1E - "running mirror" configuration

 

 

2. Sample of RAID 1E pattern with "running mirror" on 5 disks

 





The configuration has the same properties like RAID 1E "shifted stripe", however has different data allocation strategy. For even number of drives the configuration can be considered as similar to RAID 10 by structure and properties.

 

RAID 6 with compact right-asymmetric parity rotation

 

3. Sample of RAID 6 with compact right-asymmetric rotation on 5 disks

 

This configuration is now supported with both P->Q and Q->P redundancy order and different kinds of indexes assignment for Reed-Solomon code for data recovery with 2 missing drives.

 

Among other useful features there are:

• Support of "capitalization" attribute for 8.3 DOS file names;
• In-place editor for RAID Definition Language (RDL) in UFS Explorer Professional Recovery.

 

This update is considered as recommended for data recovery and forensics specialists

Software update: version 5.15.3

This software update was related to file dates, reported by the software. Starting from version 5.15.3 the software preserves not only date of file modification, but also date of "creation" and "last access" date. This feature applies only to Windows software version (Linux and Mac OS use these date attributes differently).
With support of these date attributes there was also introduced support for precise time, that include local time adjustment basing on current time zone, daylight saving time settings and etc.

Among other implemented changes are:

• fixed bug preventing recognition of ZFS file systems in certain scenarios;
• 8.3 file names on FAT/FAT32 file system are now considered lower-case;
• rework of file dates handling procedures.

This update is recommended to cases related to ZFS file system as well as to cases related to forensics when file dates precision is critical.

Software update: version 5.15.2

This update is considered as minor, however it adds valuable features, related to Windows dynamic disks. Starting version 5.15.2 all software editions support dynamic disks over GPT that resolve partition identification issues on big drives.
The other function is better support of NT LDM metadata to properly handle "generic" volumes, including "simple", "mirror" and "spanned" volumes. Support of "stripe" and "RAID5" remains unchanged.
In this release there are also fixed few bugs, including software termination issue from iconic state under Windows in certain scenarios.
This update is considered as "recommended".
 

Minor update: version 5.15.1

This software update resolves several compatibility issues found after analysis of older file systems. Among important improvements is better support of file attribute separation on NTFS via "Attribute Lists" and as result - possibly better recovery quality in certain scenarios.

This update is considered as "recommended".

Software update: version 5.15

This update introduces support of actual most recent version of ZFS file system, with support of all current standard compression algorithms (LZJB, LZ4, ZLE, GZIP). This does not introduce support of complex (RAID-Z) volumes.
Also in this update were fixed many found problems. Among them are minor issues in user interface, missing translation of some interface elements (under Mac OS) etc.
The update is recommended for all users of software version 5.